We love to see our clients, pets and people alike! So, if you are looking to schedule an appointment, do not hesitate to reach out and give us a call.

Please note that availability will vary depending on the nature of your request. Once you are scheduled, a staff member will confirm your appointment two days prior by phone or email.

Effective Immediately

Late arrival for appointments (more than ten minutes), missed appointments, or appointments rescheduled with less than 24 hours’ notice, will be subject to a $73 Missed Appointment fee. Surgical appointments that are missed or rescheduled with less than 24 hours’ notice will be subject to a $100 Missed Appointment fee. This fee will need to be resolved prior to scheduling any future appointments. Account will be inactivated after 30 days and failure to resolve Missed Appointment Fee.

Please call us directly to process any requests regarding the cancellation or rescheduling of your appointment. Text message responses to our automated appointment and service notifications will not be received, please do not reply directly to those messages with comments or questions. Please speak to our client care representative to make any changes to your appointment or to reschedule.

If your pet is sick and needs to be seen urgently, contact us directly at (802) 862-2472.

We will respond to your appointment request within 24-48 hours during business hours. Phone messages, emails and text messages are not monitored after business hours.

After hours emergency veterinary services provided by BEVS, the Burlington Emergency and Veterinary Specialists. Located at 1417 Marshall Avenue in Williston, VT. 802-862-2472.

Urgent care services now being provided by Peak Veterinary Referral Center. Located at 158 Hurricane Lane in Williston, VT. 802-878-2022.

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